GENERAL INFORMATION
- Utility Name: Richardson
- City: Richardson
- County:
- District:
- State: TX
- EPA District: 6
CONTACT INFORMATION
- First Name: Donnie
- Last Name: Davis
- Title: Construction/ Rehabilitation
- Phone: (972) 744-4439
- Address: Columbia
- City: Richardson
- State: TX
- Zip: 75081
UTILITY CHARACTERISTICS
- Number of Customers: 91802
- Number of Taps: 26872
- Miles of Public Sanitary Sewers: 396
- Miles of Public Combined Sewers: 0
- Are Basements Typical in your Area?:FALSE
- Utility Type (Munic, District, Private, etc.): municipal
LESSONS LEARNED
- Performance Measures: City installs about 80 2-way cleanouts a year
- Lessons Learned: Heavy work load on city crews when customers call when they are experiencing problem. It would be better to charge more for immediate installation and provide an incentive of the lower installation fee when the City is able to conveniently schedule
ASSOCIATED ADDITIONAL DOCUMENTS
| Questionnaire_Richardson_TX |